Terms and Conditions
Cape Signature Journeys
Last Updated: June 20261. Introduction
Welcome to Cape Signature Journeys. By making a booking, requesting a quotation, or using our website and services, you agree to be bound by these Terms and Conditions.
Cape Signature Journeys acts as a tour operator and itinerary specialist, arranging travel experiences, accommodation, activities, transportation, and related services through selected third-party suppliers.
2. Quotations
All quotations are subject to availability at the time of confirmation.
Quoted prices may change due to:
*Supplier price changes
*Exchange rate fluctuations
*Government taxes or levies
*Fuel surcharges
*Changes requested by the client
A quotation does not constitute a confirmed booking until written confirmation and payment have been received.
3. Bookings and Payments
A booking is confirmed only upon receipt of:
*A completed booking form or written acceptance
*Any required deposit
*Supporting documentation requested by Cape Signature Journeys
The balance payment must be received before travel commences.
Failure to pay by the specified due date may result in cancellation of the booking.
4. Cancellations by the Client
All cancellations must be submitted in writing.
Cancellation charges may apply and may include charges imposed by accommodation providers, activity operators, transport providers, airlines, and other suppliers.
Refunds, where applicable, will be processed after supplier cancellation fees have been deducted.
5. Changes Requested by the Client
Requests to amend confirmed bookings are subject to availability and may incur additional costs.
Cape Signature Journeys reserves the right to charge reasonable administration fees for amendments.
6. Supplier Terms
Accommodation providers, airlines, transport operators, wine estates, golf courses, fishing charters, balloon operators, and other suppliers operate under their own terms and conditions.
Clients agree to comply with the terms and conditions of all suppliers used during their journey.
7. Travel Insurance
Comprehensive travel insurance is strongly recommended for all travellers.
Travel insurance should include:
* Medical expenses
* Emergency evacuation
* Trip cancellation
* Personal liability
* Loss of baggage
* Travel delays
Cape Signature Journeys is not responsible for losses that would otherwise be covered by travel insurance.
8. Health and Safety
Clients are responsible for ensuring they are medically fit to participate in any activities booked.
Participation in adventure activities such as:
* Shark cage diving
* Tuna fishing
* Hot air balloon flights
* Golf
* Hiking
* Marine activities
is undertaken at the client's own risk.
9. Liability
Cape Signature Journeys acts as an intermediary between clients and independent suppliers.
While every effort is made to select reputable suppliers, Cape Signature Journeys shall not be liable for:
* Injury
* Illness
* Death
* Loss of property
* Delays
* Cancellations
* Force majeure events
* Acts or omissions of third-party suppliers
The client participates in all activities at their own risk.
10. Force Majeure
Cape Signature Journeys shall not be liable for failure to perform its obligations where such failure results from events beyond its reasonable control, including but not limited to:
* Natural disasters
* Adverse weather
* Government actions
* Strikes
* Civil unrest
* Pandemics
* Transport disruptions
11. Accuracy of Information
Clients are responsible for ensuring all information supplied to Cape Signature Journeys is accurate and complete.
Cape Signature Journeys shall not be liable for losses arising from incorrect information provided by the client.
12. Privacy
Personal information collected through the website, enquiry forms, and bookings will be used solely for the purpose of arranging travel services and communicating with clients.
Cape Signature Journeys is committed to complying with applicable privacy and data protection legislation, including the Protection of Personal Information Act (POPIA).
13. Governing Law
These Terms and Conditions shall be governed by the laws of the Republic of South Africa.
Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the South African courts.
14. Contact Information
Cape Signature Journeys
Website: [www.capesignaturejourneys.co.za](http://www.capesignaturejourneys.co.za)
Email: [bookings@capesignaturejourneys.co.za](mailto:bookings@capesignaturejourneys.co.za)
Phone: +27 68 040 3477
Welcome to Cape Signature Journeys. By making a booking, requesting a quotation, or using our website and services, you agree to be bound by these Terms and Conditions.
Cape Signature Journeys acts as a tour operator and itinerary specialist, arranging travel experiences, accommodation, activities, transportation, and related services through selected third-party suppliers.
2. Quotations
All quotations are subject to availability at the time of confirmation.
Quoted prices may change due to:
*Supplier price changes
*Exchange rate fluctuations
*Government taxes or levies
*Fuel surcharges
*Changes requested by the client
A quotation does not constitute a confirmed booking until written confirmation and payment have been received.
3. Bookings and Payments
A booking is confirmed only upon receipt of:
*A completed booking form or written acceptance
*Any required deposit
*Supporting documentation requested by Cape Signature Journeys
The balance payment must be received before travel commences.
Failure to pay by the specified due date may result in cancellation of the booking.
4. Cancellations by the Client
All cancellations must be submitted in writing.
Cancellation charges may apply and may include charges imposed by accommodation providers, activity operators, transport providers, airlines, and other suppliers.
Refunds, where applicable, will be processed after supplier cancellation fees have been deducted.
5. Changes Requested by the Client
Requests to amend confirmed bookings are subject to availability and may incur additional costs.
Cape Signature Journeys reserves the right to charge reasonable administration fees for amendments.
6. Supplier Terms
Accommodation providers, airlines, transport operators, wine estates, golf courses, fishing charters, balloon operators, and other suppliers operate under their own terms and conditions.
Clients agree to comply with the terms and conditions of all suppliers used during their journey.
7. Travel Insurance
Comprehensive travel insurance is strongly recommended for all travellers.
Travel insurance should include:
* Medical expenses
* Emergency evacuation
* Trip cancellation
* Personal liability
* Loss of baggage
* Travel delays
Cape Signature Journeys is not responsible for losses that would otherwise be covered by travel insurance.
8. Health and Safety
Clients are responsible for ensuring they are medically fit to participate in any activities booked.
Participation in adventure activities such as:
* Shark cage diving
* Tuna fishing
* Hot air balloon flights
* Golf
* Hiking
* Marine activities
is undertaken at the client's own risk.
9. Liability
Cape Signature Journeys acts as an intermediary between clients and independent suppliers.
While every effort is made to select reputable suppliers, Cape Signature Journeys shall not be liable for:
* Injury
* Illness
* Death
* Loss of property
* Delays
* Cancellations
* Force majeure events
* Acts or omissions of third-party suppliers
The client participates in all activities at their own risk.
10. Force Majeure
Cape Signature Journeys shall not be liable for failure to perform its obligations where such failure results from events beyond its reasonable control, including but not limited to:
* Natural disasters
* Adverse weather
* Government actions
* Strikes
* Civil unrest
* Pandemics
* Transport disruptions
11. Accuracy of Information
Clients are responsible for ensuring all information supplied to Cape Signature Journeys is accurate and complete.
Cape Signature Journeys shall not be liable for losses arising from incorrect information provided by the client.
12. Privacy
Personal information collected through the website, enquiry forms, and bookings will be used solely for the purpose of arranging travel services and communicating with clients.
Cape Signature Journeys is committed to complying with applicable privacy and data protection legislation, including the Protection of Personal Information Act (POPIA).
13. Governing Law
These Terms and Conditions shall be governed by the laws of the Republic of South Africa.
Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the South African courts.
14. Contact Information
Cape Signature Journeys
Website: [www.capesignaturejourneys.co.za](http://www.capesignaturejourneys.co.za)
Email: [bookings@capesignaturejourneys.co.za](mailto:bookings@capesignaturejourneys.co.za)
Phone: +27 68 040 3477
Cape Signature Journeys acts as a tour operator and itinerary specialist, arranging travel experiences, accommodation, activities, transportation, and related services through selected third-party suppliers.
2. Quotations
All quotations are subject to availability at the time of confirmation.
Quoted prices may change due to:
*Supplier price changes
*Exchange rate fluctuations
*Government taxes or levies
*Fuel surcharges
*Changes requested by the client
A quotation does not constitute a confirmed booking until written confirmation and payment have been received.
3. Bookings and Payments
A booking is confirmed only upon receipt of:
*A completed booking form or written acceptance
*Any required deposit
*Supporting documentation requested by Cape Signature Journeys
The balance payment must be received before travel commences.
Failure to pay by the specified due date may result in cancellation of the booking.
4. Cancellations by the Client
All cancellations must be submitted in writing.
Cancellation charges may apply and may include charges imposed by accommodation providers, activity operators, transport providers, airlines, and other suppliers.
Refunds, where applicable, will be processed after supplier cancellation fees have been deducted.
5. Changes Requested by the Client
Requests to amend confirmed bookings are subject to availability and may incur additional costs.
Cape Signature Journeys reserves the right to charge reasonable administration fees for amendments.
6. Supplier Terms
Accommodation providers, airlines, transport operators, wine estates, golf courses, fishing charters, balloon operators, and other suppliers operate under their own terms and conditions.
Clients agree to comply with the terms and conditions of all suppliers used during their journey.
7. Travel Insurance
Comprehensive travel insurance is strongly recommended for all travellers.
Travel insurance should include:
* Medical expenses
* Emergency evacuation
* Trip cancellation
* Personal liability
* Loss of baggage
* Travel delays
Cape Signature Journeys is not responsible for losses that would otherwise be covered by travel insurance.
8. Health and Safety
Clients are responsible for ensuring they are medically fit to participate in any activities booked.
Participation in adventure activities such as:
* Shark cage diving
* Tuna fishing
* Hot air balloon flights
* Golf
* Hiking
* Marine activities
is undertaken at the client's own risk.
9. Liability
Cape Signature Journeys acts as an intermediary between clients and independent suppliers.
While every effort is made to select reputable suppliers, Cape Signature Journeys shall not be liable for:
* Injury
* Illness
* Death
* Loss of property
* Delays
* Cancellations
* Force majeure events
* Acts or omissions of third-party suppliers
The client participates in all activities at their own risk.
10. Force Majeure
Cape Signature Journeys shall not be liable for failure to perform its obligations where such failure results from events beyond its reasonable control, including but not limited to:
* Natural disasters
* Adverse weather
* Government actions
* Strikes
* Civil unrest
* Pandemics
* Transport disruptions
11. Accuracy of Information
Clients are responsible for ensuring all information supplied to Cape Signature Journeys is accurate and complete.
Cape Signature Journeys shall not be liable for losses arising from incorrect information provided by the client.
12. Privacy
Personal information collected through the website, enquiry forms, and bookings will be used solely for the purpose of arranging travel services and communicating with clients.
Cape Signature Journeys is committed to complying with applicable privacy and data protection legislation, including the Protection of Personal Information Act (POPIA).
13. Governing Law
These Terms and Conditions shall be governed by the laws of the Republic of South Africa.
Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the South African courts.
14. Contact Information
Cape Signature Journeys
Website: [www.capesignaturejourneys.co.za](http://www.capesignaturejourneys.co.za)
Email: [bookings@capesignaturejourneys.co.za](mailto:bookings@capesignaturejourneys.co.za)
Phone: +27 68 040 3477
All quotations are subject to availability at the time of confirmation.
Quoted prices may change due to:
*Supplier price changes
*Exchange rate fluctuations
*Government taxes or levies
*Fuel surcharges
*Changes requested by the client
A quotation does not constitute a confirmed booking until written confirmation and payment have been received.
3. Bookings and Payments
A booking is confirmed only upon receipt of:
*A completed booking form or written acceptance
*Any required deposit
*Supporting documentation requested by Cape Signature Journeys
The balance payment must be received before travel commences.
Failure to pay by the specified due date may result in cancellation of the booking.
4. Cancellations by the Client
All cancellations must be submitted in writing.
Cancellation charges may apply and may include charges imposed by accommodation providers, activity operators, transport providers, airlines, and other suppliers.
Refunds, where applicable, will be processed after supplier cancellation fees have been deducted.
5. Changes Requested by the Client
Requests to amend confirmed bookings are subject to availability and may incur additional costs.
Cape Signature Journeys reserves the right to charge reasonable administration fees for amendments.
6. Supplier Terms
Accommodation providers, airlines, transport operators, wine estates, golf courses, fishing charters, balloon operators, and other suppliers operate under their own terms and conditions.
Clients agree to comply with the terms and conditions of all suppliers used during their journey.
7. Travel Insurance
Comprehensive travel insurance is strongly recommended for all travellers.
Travel insurance should include:
* Medical expenses
* Emergency evacuation
* Trip cancellation
* Personal liability
* Loss of baggage
* Travel delays
Cape Signature Journeys is not responsible for losses that would otherwise be covered by travel insurance.
8. Health and Safety
Clients are responsible for ensuring they are medically fit to participate in any activities booked.
Participation in adventure activities such as:
* Shark cage diving
* Tuna fishing
* Hot air balloon flights
* Golf
* Hiking
* Marine activities
is undertaken at the client's own risk.
9. Liability
Cape Signature Journeys acts as an intermediary between clients and independent suppliers.
While every effort is made to select reputable suppliers, Cape Signature Journeys shall not be liable for:
* Injury
* Illness
* Death
* Loss of property
* Delays
* Cancellations
* Force majeure events
* Acts or omissions of third-party suppliers
The client participates in all activities at their own risk.
10. Force Majeure
Cape Signature Journeys shall not be liable for failure to perform its obligations where such failure results from events beyond its reasonable control, including but not limited to:
* Natural disasters
* Adverse weather
* Government actions
* Strikes
* Civil unrest
* Pandemics
* Transport disruptions
11. Accuracy of Information
Clients are responsible for ensuring all information supplied to Cape Signature Journeys is accurate and complete.
Cape Signature Journeys shall not be liable for losses arising from incorrect information provided by the client.
12. Privacy
Personal information collected through the website, enquiry forms, and bookings will be used solely for the purpose of arranging travel services and communicating with clients.
Cape Signature Journeys is committed to complying with applicable privacy and data protection legislation, including the Protection of Personal Information Act (POPIA).
13. Governing Law
These Terms and Conditions shall be governed by the laws of the Republic of South Africa.
Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the South African courts.
14. Contact Information
Cape Signature Journeys
Website: [www.capesignaturejourneys.co.za](http://www.capesignaturejourneys.co.za)
Email: [bookings@capesignaturejourneys.co.za](mailto:bookings@capesignaturejourneys.co.za)
Phone: +27 68 040 3477
Quoted prices may change due to:
*Supplier price changes
*Exchange rate fluctuations
*Government taxes or levies
*Fuel surcharges
*Changes requested by the client
A quotation does not constitute a confirmed booking until written confirmation and payment have been received.
3. Bookings and Payments
A booking is confirmed only upon receipt of:
*A completed booking form or written acceptance
*Any required deposit
*Supporting documentation requested by Cape Signature Journeys
The balance payment must be received before travel commences.
Failure to pay by the specified due date may result in cancellation of the booking.
4. Cancellations by the Client
All cancellations must be submitted in writing.
Cancellation charges may apply and may include charges imposed by accommodation providers, activity operators, transport providers, airlines, and other suppliers.
Refunds, where applicable, will be processed after supplier cancellation fees have been deducted.
5. Changes Requested by the Client
Requests to amend confirmed bookings are subject to availability and may incur additional costs.
Cape Signature Journeys reserves the right to charge reasonable administration fees for amendments.
6. Supplier Terms
Accommodation providers, airlines, transport operators, wine estates, golf courses, fishing charters, balloon operators, and other suppliers operate under their own terms and conditions.
Clients agree to comply with the terms and conditions of all suppliers used during their journey.
7. Travel Insurance
Comprehensive travel insurance is strongly recommended for all travellers.
Travel insurance should include:
* Medical expenses
* Emergency evacuation
* Trip cancellation
* Personal liability
* Loss of baggage
* Travel delays
Cape Signature Journeys is not responsible for losses that would otherwise be covered by travel insurance.
8. Health and Safety
Clients are responsible for ensuring they are medically fit to participate in any activities booked.
Participation in adventure activities such as:
* Shark cage diving
* Tuna fishing
* Hot air balloon flights
* Golf
* Hiking
* Marine activities
is undertaken at the client's own risk.
9. Liability
Cape Signature Journeys acts as an intermediary between clients and independent suppliers.
While every effort is made to select reputable suppliers, Cape Signature Journeys shall not be liable for:
* Injury
* Illness
* Death
* Loss of property
* Delays
* Cancellations
* Force majeure events
* Acts or omissions of third-party suppliers
The client participates in all activities at their own risk.
10. Force Majeure
Cape Signature Journeys shall not be liable for failure to perform its obligations where such failure results from events beyond its reasonable control, including but not limited to:
* Natural disasters
* Adverse weather
* Government actions
* Strikes
* Civil unrest
* Pandemics
* Transport disruptions
11. Accuracy of Information
Clients are responsible for ensuring all information supplied to Cape Signature Journeys is accurate and complete.
Cape Signature Journeys shall not be liable for losses arising from incorrect information provided by the client.
12. Privacy
Personal information collected through the website, enquiry forms, and bookings will be used solely for the purpose of arranging travel services and communicating with clients.
Cape Signature Journeys is committed to complying with applicable privacy and data protection legislation, including the Protection of Personal Information Act (POPIA).
13. Governing Law
These Terms and Conditions shall be governed by the laws of the Republic of South Africa.
Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the South African courts.
14. Contact Information
Cape Signature Journeys
Website: [www.capesignaturejourneys.co.za](http://www.capesignaturejourneys.co.za)
Email: [bookings@capesignaturejourneys.co.za](mailto:bookings@capesignaturejourneys.co.za)
Phone: +27 68 040 3477
*A completed booking form or written acceptance
*Any required deposit
*Supporting documentation requested by Cape Signature Journeys
The balance payment must be received before travel commences.
Failure to pay by the specified due date may result in cancellation of the booking.
4. Cancellations by the Client
All cancellations must be submitted in writing.
Cancellation charges may apply and may include charges imposed by accommodation providers, activity operators, transport providers, airlines, and other suppliers.
Refunds, where applicable, will be processed after supplier cancellation fees have been deducted.
5. Changes Requested by the Client
Requests to amend confirmed bookings are subject to availability and may incur additional costs.
Cape Signature Journeys reserves the right to charge reasonable administration fees for amendments.
6. Supplier Terms
Accommodation providers, airlines, transport operators, wine estates, golf courses, fishing charters, balloon operators, and other suppliers operate under their own terms and conditions.
Clients agree to comply with the terms and conditions of all suppliers used during their journey.
7. Travel Insurance
Comprehensive travel insurance is strongly recommended for all travellers.
Travel insurance should include:
* Medical expenses
* Emergency evacuation
* Trip cancellation
* Personal liability
* Loss of baggage
* Travel delays
Cape Signature Journeys is not responsible for losses that would otherwise be covered by travel insurance.
8. Health and Safety
Clients are responsible for ensuring they are medically fit to participate in any activities booked.
Participation in adventure activities such as:
* Shark cage diving
* Tuna fishing
* Hot air balloon flights
* Golf
* Hiking
* Marine activities
is undertaken at the client's own risk.
9. Liability
Cape Signature Journeys acts as an intermediary between clients and independent suppliers.
While every effort is made to select reputable suppliers, Cape Signature Journeys shall not be liable for:
* Injury
* Illness
* Death
* Loss of property
* Delays
* Cancellations
* Force majeure events
* Acts or omissions of third-party suppliers
The client participates in all activities at their own risk.
10. Force Majeure
Cape Signature Journeys shall not be liable for failure to perform its obligations where such failure results from events beyond its reasonable control, including but not limited to:
* Natural disasters
* Adverse weather
* Government actions
* Strikes
* Civil unrest
* Pandemics
* Transport disruptions
11. Accuracy of Information
Clients are responsible for ensuring all information supplied to Cape Signature Journeys is accurate and complete.
Cape Signature Journeys shall not be liable for losses arising from incorrect information provided by the client.
12. Privacy
Personal information collected through the website, enquiry forms, and bookings will be used solely for the purpose of arranging travel services and communicating with clients.
Cape Signature Journeys is committed to complying with applicable privacy and data protection legislation, including the Protection of Personal Information Act (POPIA).
13. Governing Law
These Terms and Conditions shall be governed by the laws of the Republic of South Africa.
Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the South African courts.
14. Contact Information
Cape Signature Journeys
Website: [www.capesignaturejourneys.co.za](http://www.capesignaturejourneys.co.za)
Email: [bookings@capesignaturejourneys.co.za](mailto:bookings@capesignaturejourneys.co.za)
Phone: +27 68 040 3477
Cancellation charges may apply and may include charges imposed by accommodation providers, activity operators, transport providers, airlines, and other suppliers.
Refunds, where applicable, will be processed after supplier cancellation fees have been deducted.
5. Changes Requested by the Client
Requests to amend confirmed bookings are subject to availability and may incur additional costs.
Cape Signature Journeys reserves the right to charge reasonable administration fees for amendments.
6. Supplier Terms
Accommodation providers, airlines, transport operators, wine estates, golf courses, fishing charters, balloon operators, and other suppliers operate under their own terms and conditions.
Clients agree to comply with the terms and conditions of all suppliers used during their journey.
7. Travel Insurance
Comprehensive travel insurance is strongly recommended for all travellers.
Travel insurance should include:
* Medical expenses
* Emergency evacuation
* Trip cancellation
* Personal liability
* Loss of baggage
* Travel delays
Cape Signature Journeys is not responsible for losses that would otherwise be covered by travel insurance.
8. Health and Safety
Clients are responsible for ensuring they are medically fit to participate in any activities booked.
Participation in adventure activities such as:
* Shark cage diving
* Tuna fishing
* Hot air balloon flights
* Golf
* Hiking
* Marine activities
is undertaken at the client's own risk.
9. Liability
Cape Signature Journeys acts as an intermediary between clients and independent suppliers.
While every effort is made to select reputable suppliers, Cape Signature Journeys shall not be liable for:
* Injury
* Illness
* Death
* Loss of property
* Delays
* Cancellations
* Force majeure events
* Acts or omissions of third-party suppliers
The client participates in all activities at their own risk.
10. Force Majeure
Cape Signature Journeys shall not be liable for failure to perform its obligations where such failure results from events beyond its reasonable control, including but not limited to:
* Natural disasters
* Adverse weather
* Government actions
* Strikes
* Civil unrest
* Pandemics
* Transport disruptions
11. Accuracy of Information
Clients are responsible for ensuring all information supplied to Cape Signature Journeys is accurate and complete.
Cape Signature Journeys shall not be liable for losses arising from incorrect information provided by the client.
12. Privacy
Personal information collected through the website, enquiry forms, and bookings will be used solely for the purpose of arranging travel services and communicating with clients.
Cape Signature Journeys is committed to complying with applicable privacy and data protection legislation, including the Protection of Personal Information Act (POPIA).
13. Governing Law
These Terms and Conditions shall be governed by the laws of the Republic of South Africa.
Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the South African courts.
14. Contact Information
Cape Signature Journeys
Website: [www.capesignaturejourneys.co.za](http://www.capesignaturejourneys.co.za)
Email: [bookings@capesignaturejourneys.co.za](mailto:bookings@capesignaturejourneys.co.za)
Phone: +27 68 040 3477
Cape Signature Journeys reserves the right to charge reasonable administration fees for amendments.