Privacy Policy

Cape Signature Journeys

Last Updated: June 2026
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1. Introduction

Cape Signature Journeys ("we", "us", "our") is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an enquiry, request a quotation, or book services through Cape Signature Journeys.

By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following personal information:

Personal Information

* Full name
* Email address
* Telephone number
* Country of residence
* Travel dates
* Number of guests
* Travel preferences
* Dietary requirements
* Special occasion information
* Information provided through enquiry forms

Technical Information

When you visit our website, we may automatically collect:
* IP address
* Browser type
* Device information
* Website usage statistics
* Cookies and analytics data

3. How We Use Your Information


We use your personal information to:
* Respond to enquiries
* Prepare travel quotations
* Arrange travel experiences and bookings
* Communicate with you regarding your itinerary
* Improve our services and website
* Send important travel information
* Meet legal and regulatory requirements

We will only use your information for legitimate business purposes.

4. Sharing of Information


We do not sell, rent, or trade personal information.

We may share information with trusted third-party suppliers where necessary to fulfil your travel arrangements, including:
* Accommodation providers
* Transport operators
* Activity providers
* Wine estates
* Golf courses
* Travel partners
* Payment providers

Only information necessary to provide the requested services will be shared.

5. International Transfers


As part of arranging travel services, your information may be transferred to suppliers located outside South Africa.

Cape Signature Journeys will take reasonable steps to ensure such information is handled securely.


6. Data Security


We take reasonable technical and organisational measures to protect personal information against:

* Loss
* Unauthorised access
* Misuse
* Disclosure
* Alteration
* Destruction

While we strive to protect your information, no online system can guarantee absolute security.


7. Cookies


Our website may use cookies and similar technologies to:

* Improve website functionality
* Analyse website traffic
* Enhance user experience

You may disable cookies through your browser settings; however, some website functionality may be affected.


8. Retention of Information


We retain personal information only for as long as reasonably necessary to:

* Provide our services
* Maintain business records
* Comply with legal obligations
* Resolve disputes


9. Your Rights


Subject to applicable laws, you may request:

* Access to your personal information
* Correction of inaccurate information
* Deletion of personal information where appropriate
* Withdrawal of consent
* Information regarding how your data is processed

Requests may be submitted using the contact details below.


10. POPIA Compliance


Cape Signature Journeys is committed to complying with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

We process personal information lawfully, transparently, and only for legitimate purposes related to our travel services.


11. Third-Party Websites


Our website may contain links to third-party websites.

Cape Signature Journeys is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.


12. Changes to this Policy


Cape Signature Journeys reserves the right to amend this Privacy Policy at any time.

Any changes will be published on our website and become effective upon publication.


13. Contact Us


If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

Cape Signature Journeys

Website: [www.capesignaturejourneys.co.za](http://www.capesignaturejourneys.co.za)

Email: [bookings@capesignaturejourneys.co.za](mailto:bookings@capesignaturejourneys.co.za)

Phone: +27 68 040 3477